Privacy Policy

Effective date: 2026-10-22

This Privacy Policy explains how the team behind cavokservices.com (the “Site”) collects, uses, stores, and shares personal data when you visit or interact with the Site. It also describes your rights under applicable data‑protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using the Site you agree to the practices described in this policy.

Information We Collect

We collect different types of information depending on how you use the Site:

Comments and user‑generated content: When you post a comment, we store the content of the comment, your name or nickname (if provided), and the email address you entered.
Contact emails: If you send a message through our contact form or email us at contact@cavokservices.com, we keep the email address, name, and any other details you include in the message.
Server logs: Our web host automatically records technical data such as IP address, browser type, operating system, referral URL, pages visited, and timestamps.
Cookies and similar technologies: We use essential cookies to keep the Site functional and, where applicable, analytics cookies to understand usage patterns. Cookies may store a unique identifier, session data, or preferences.
Analytics services: When analytics are enabled, we may receive aggregated usage data (e.g., page views, bounce rate) from third‑party providers.
Embedded content: The Site may contain videos, maps, or social‑media widgets from external platforms. Those platforms may collect your IP address, browsing activity, and other data in accordance with their own privacy policies.

How We Use Your Information

We process the data we collect for the following purposes:

To display and manage comments, including moderation and spam prevention.
To respond to inquiries submitted via the contact form or email.
To maintain the security, stability, and performance of the Site.
To analyse how visitors use the Site, improve content, and optimise user experience.
To comply with legal obligations, enforce our terms of service, and protect our rights.
To provide embedded third‑party content and ensure it functions correctly.

Legal Basis for Processing

We rely on the following lawful bases for processing personal data:

Performance of a contract: Processing your contact details to reply to your request is necessary for the contract of providing information or support.
Legitimate interests: Maintaining site security, preventing fraud, and analysing usage patterns are pursued in our legitimate interest, provided your rights are not overridden.
Consent: Where we use optional analytics or marketing cookies, we obtain your explicit consent before placing them on your device.
Legal obligation: Retaining server logs for a limited period may be required by law or for the defence of legal claims.

Data Retention

We keep personal data only as long as necessary for the purposes described above:

Comments and associated user details are retained for as long as the comment remains publicly visible, unless you request deletion.
Contact form submissions are stored for up to 12 months, after which they are deleted unless further action is required.
Server logs are retained for a maximum of 30 days for security monitoring and troubleshooting.
Analytics data that can identify you directly (e.g., IP address) is anonymised after 6 months; aggregated data may be kept longer for statistical purposes.
Cookies remain on your device for the period specified in the cookie’s own expiration date, typically ranging from the session duration to one year.

Sharing Your Information

We may share personal data with the following categories of recipients:

Web hosting provider: To store the Site and its content, the host processes server logs and may have access to technical data.
Analytics providers: If analytics are enabled, we share anonymised usage data with third‑party services that help us understand visitor behaviour.
Advertising partners: Should we display advertising, we may share limited data (e.g., cookie identifiers) with ad networks to deliver relevant ads.
Legal authorities: When required by law, court order, or to protect our legal rights, we may disclose data to governmental bodies.

We require all third parties to process your data in accordance with applicable data‑protection laws and to provide at least the same level of protection we apply.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion (right to be forgotten): Request that we erase your personal data, subject to legal exceptions.
Restriction of processing: Ask us to limit how we use your data.
Data portability: Receive your data in a structured, commonly used format and transmit it to another controller.
Objection: Object to processing based on legitimate interests or direct marketing.
Complaint: Lodge a complaint with a supervisory authority, such as the data‑protection authority in the country where the Site is operated or, for EU residents, the authority in their member state.

To exercise any of these rights, please contact us at contact@cavokservices.com. We will respond within the timeframes required by law and may ask for proof of identity before fulfilling the request.

Children’s Privacy

The Site is intended for a general audience and does not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently gathered such information, we will promptly delete it. Parents or guardians who believe their child’s data has been collected should contact us at contact@cavokservices.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will post a notice on the Site and update the “Effective date” at the top of this page. We encourage you to review this policy regularly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data‑processing practices, please get in touch:

Email: contact@cavokservices.com

Website: https://cavokservices.com

Operated in the country where the Site is hosted.